Office Administration Manager – Ella & Jo Cosmetics – Ballina, County Mayo

Office Administration Manager – Ella & Jo Cosmetics – Ballina, County Mayo

Ella & Jo Cosmetics

Office Manager

We are looking for an organised and self motivated office ninja (administrator). The role is for an award winning, fast past & dynamic skincare company based in the West of Ireland. It will offer the right candidate an opportunity to gain extensive experience and insight into a growing market. The role will be based in Ella & Jo HQ Ballina & primarily consist of the following tasks;

  • Managing the extensive administration of the business and the team – including working with online systems
  • Managing the diary and admin for the companies leadership team
  • Customer Service – working as the teams main point of contact for our valued customers across a variety of platforms
  • Exploring and following up on new and exciting opportunities for the business

In order to be successful in this position you should be detail- oriented, professional and have excellent written and verbal communication skills.

Role Requirements;


  • Email Admin – responding to and forwarding on emails to each party
  • Organising the teams digital folders
  • Social Admin – responding to customer queries on social media
  • Returns – co ordinating returns with our warehouse
  • Coordinating customer deliveries – pharmacy
  • Customer Queries B2B & B2C
  • Escalation of any issues to the Business Development Manager & Marketing Executive
  • Co ordinating meetings, photo shoots & events
  • Performing book keeping tasks such as expenses, following up on invoices and budget tracking
  • Co – ordinating stock deliveries, packages and PR
  • Communication with our warehouse
  • Organising team events & working as admin support for the company CEO’s


  • Uploading content to our website – new products, products, or creating discounts
  • Update content on company website – blogs, videos, podcast (content is already created)
  • Downloading information from our website, creating reports and databases

Channels (Social )

  • Communication with customers on social media – sharing & saving content
  • Seek opportunities for content on social media
  • Performing other relevant duties when needed

Candidate requirements;

  • A sense of humour
  • Amazing organisational skills
  • The ability to multi task, excellent time management skills with the ability to prioritise tasks
  • Proficient in computer software including office
  • Comfortable handling confidential information
  • Flexibility and an open mind to using new systems and processes

The above list is not exhaustive and as it is a fast paced growing company the role will grow and develop along with the candidate and the business. This is a part time role 5 days a week 9.15am-1.45 (Hours are flexible). This is subject to change. Other opportunities may arise for the business throughout the year off site which our chosen candidate will be required to attend including at weekends or business trips away.

Based in our Ella & Jo HQ or working from home as per government guidelines. The role reports into our business development manager. Salary is negotiable based on experience and training and upskilling opportunities. Training on site & off site will be required.


  • Excellent verbal and written communication skills.
  • Highly creative in identifying opportunities for the business
  • Strong interpersonal skills with ability to foster positive relationships internally and externally.
  • Excellent organisational skills with strong attention to detail.
  • Ability to be flexible in line with the demands of the job especially when deadlines need to be met.
  • Show commitment to the team and have a willingness to go the extra mile.
  • Self-starter with drive and enthusiasm

Job Types: Part-time, Permanent


  • Company events
  • Employee discount
  • Flexible schedule
  • On-site parking
  • Wellness program


  • Monday to Friday

Work remotely:

  • Temporarily due to COVID-19